Monitor sales procedures or how a service is provided, and how it connects your public
image by using Mystery Shopping. The tools used for mystery shopping assessments
range from simple questionnaires to complete audio and video recordings.
Our network with national coverage offers a full range of mystery shopping services, mystery calls or mystery visits, in order to asses your business and offer insight regarding your strenghts and weakensses.
As a part of MSPA - Mystery Shopping Providers Association, we follow the established guidelines to make sure the level and quality of service you deliver to your customers is in accordance with your standards.
Mystery shopping can be used in any industry, so don't hesitate to contact us and we will provide a custom proposal to meet your needs.